Privacy Policy – Nanoweave Composites Private Limited

Last updated: December 18, 2025

At Nanoweave Composites Private Limited (hereinafter referred to as “we,” “us,” “our,” or “Nanoweave”), accessible from https://carbonparts.in/, the privacy of our visitors and customers is one of our top priorities. This Privacy Policy document outlines the types of information that is collected and recorded by us and how we use, store, and protect it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website and customers using our e-commerce platform with regard to the information they share and/or we collect on https://carbonparts.in/. This policy does not apply to any information collected offline or via channels other than this website.

Legal Basis and Consent

We process your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable Indian laws.

Processing is primarily based on:

Consent: We obtain your free, specific, informed, unconditional, and unambiguous consent for processing personal data (e.g., during account creation, checkout, or newsletter subscription).
Legitimate Uses: As permitted under the DPDP Act, such as for fulfilling contracts (e.g., processing orders), legal compliance (e.g., GST invoicing), or other lawful purposes.

You may withdraw your consent at any time by contacting us.

Information We Collect

When you visit our website, register an account, place an order, subscribe to our newsletter, or interact with us, we may collect the following personal and other data:

Personal Information: Name, email address, phone number, billing and shipping address, GSTIN (if applicable for business purchases).
Payment Information: We do not store your full credit/debit card details or banking information. Payments are processed securely through third-party payment gateways (e.g., Razorpay, Paytm, or bank transfers), which handle and encrypt this data.
Order and Transaction Data: Details of products purchased, order history, invoices, and shipping information.
Account Data: Username, password (encrypted), and preferences if you create an account.
Communication Data: Messages, inquiries, or feedback submitted via contact forms, email, or support tickets.
Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referring sites, and other analytics data collected via cookies or similar technologies.
Any other information you voluntarily provide.

We collect only the data necessary for providing our services.

How We Collect Information

Directly from you: When you fill out forms, place orders, create an account, or contact us.
Automatically: Through cookies, server logs, and analytics tools (e.g., Google Analytics, WooCommerce tracking).
From third parties: Payment processors, shipping partners (e.g., Delhivery, Blue Dart), or analytics providers.

Purpose of Collection and Processing

We use your information to:

Process and fulfill orders, including shipping, invoicing (with GST compliance), and refunds.
Manage your account and provide customer support.
Communicate with you about orders, updates, promotions, or newsletters (with your consent).
Improve our website, products, and services through analytics.
Personalize your shopping experience.
Prevent fraud, ensure security, and comply with legal obligations (e.g., tax reporting).
Send marketing communications (you can opt out anytime).
Comply with applicable laws and regulations.

We process data only for specified, necessary purposes.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, remember preferences, track cart items, and analyze traffic. You can manage cookie preferences via your browser settings. Essential cookies (e.g., for checkout functionality) cannot be disabled.

Data Sharing and Third Parties

We may share your data with trusted third parties only as necessary:

Payment gateways for transaction processing.
Shipping and logistics partners for delivery.
IT service providers (e.g., hosting, WooCommerce plugins).
Analytics providers (e.g., Google Analytics).
Legal authorities when required by law.

We ensure third parties comply with data protection standards and do not sell your personal data.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined, or as required by law (e.g., 7-10 years for tax/GST records). After that, we securely delete or anonymize it.

Your Rights Under DPDP Act

As a data principal, you have the following rights:

Access to your personal data.
Correction of inaccurate or incomplete data.
Erasure of data (subject to legal retention requirements).
Withdrawal of consent.
Grievance redressal.
Nomination (for rights exercise in case of incapacity/death).

To exercise these rights, contact our Grievance Officer.

Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.

Data Transfers

Your data may be processed or transferred to third parties within or outside India, with appropriate safeguards as per DPDP Act.

Grievance Officer

As required under the Information Technology Act, 2000:

Name: [Insert Name, e.g., Director or Designated Officer] Email: support@carbonparts.in (or privacy@carbonparts.in) Phone: [Insert Phone Number]

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your data:

Email: support@carbonparts.in Address: Nanoweave Composites Private Limited, [Insert Full Address, Bangalore, Karnataka, India]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or website notice. Please review this page periodically.

By using our website and services, you consent to this Privacy Policy. Thank you for trusting Nanoweave Composites Private Limited.